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IT Help Desk

IT Help Desk

Eastern Shore Community College’s Information Technology Help Desk is open Monday through Friday from 8 a.m. through 5 p.m. On Mondays through Thursdays, help is available until 7 p.m.

Before you contact the Help Desk, please be sure that you have checked the list of our Frequently Asked Questions. Many of our most common questions are already answered there and you can easily find what you need faster than contacting the help desk.

If you are having technical problems and need on-site assistance, call us during our normal hours. If you are unable to get live help, leave a voice mail or send an email to the IT Help Desk. Our Help Desk staff will contact you as soon as possible on the next business day.

The Help Desk is not open on weekends.

Malcolm White

Information Technology Specialist
mwhite@es.vccs.edu

Technical assistance for instructional issues.

757.789.1771

Jay Welch

Information Technology Specialist
fwelch@es.vccs.edu

Technical assistance for administrative issues.

757.789.1788
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Admissions
  • Overview
  • Apply
  • Register
  • Pay
  • Credit for Prior Learning
Academics & Programs
  • Overview
  • College Catalog
  • Class Schedule
  • Transfer Programs
  • Career & Technical Programs
  • Adult Education Programs
  • Dual Enrollment
  • Transferring
Workforce Development
  • Overview
  • Workforce Class Schedule
  • Workforce Registration
  • Adult Education
  • Facilities Reservations
  • One-Stop Center
Paying for ESCC
  • Overview
  • Tuition and Fees
  • Financial Aid
  • Pay Your Tuition
  • ESCC Scholarships
Student Services
  • Overview
  • Bookstore
  • Testing Center
  • Transcript Requests
  • Graduation
  • Academic Support
  • Advising and Tutoring
  • Career Services
  • Single Stop
  • DONATE TO ESCC
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29316 Lankford Highway Melfa, VA 23410 | (757) 789.1789

Copyright | Eastern Shore Community College® 2025