FAQ — Computer Services

How do I get access to the computers at ESCC?

In order to access college computers, you must use your MyESCC login name and password. Students enrolled in ESCC classes receive an account automatically.

If you are NOT a student and you would like access to computers for approved activities, you must make your request for computer access or for the use of audio-visual equipment (such as the projection system or a laptop) at the time that you reserve access to space on campus.  This is done through the Workforce Development and Continuing Education Office.  Contact Quantez Baines at 757-789-7979 or qbaines@es.vccs.edu for more information on facilities usage.

Where can I go for help?

If you are having trouble with the computers in any of the computer labs or using technology in your classes, please use the IT Help Desk or contact:

Malcolm White

Information Systems Technologist IT Office – Room 178

757.789.1771

mwhite@es.vccs.edu

When can I use the college computers?

Three computer labs are available for open lab use by students when classes are not in session. These labs may be used by any student.

The available labs are:

  • LRC (main building)
  • Room 159 (Workforce Development Center)
  • Room 169 (Workforce Development Center)

Please DO NOT knock or enter during class times.

Students and community patrons may use the computers in the library to perform research and complete assignments.

What if I have more than one Emplid?

Having multiple Emplids is a serious problem with the PeopleSoft Student Information System. If you have taken classes at more than one community college, you may have more than one Emplid, which makes it difficult to access the system the first time.

If you cannot log in due to multiple IDs, you must contact the Registrar’s office at 757.789.1731.

What should I do if I forget my password or user name, or I lock myself out?

If you have forgotten your MyESCC password or username, you can use Forgot Password or Forgot Username to generate a new password or look up your username.

How do I change my password?

Changing or resetting the password you use to get into your MyESCC accounts (Canvas, email, SIS) and ESCC computers may be accomplished by following the instructions at MyESCC.

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