WIOA Case Manager

Education Support Specialist III Role Code 29144


Eastern Shore Community College is a two-year public institution of higher education and the smallest of the 23 community colleges in Virginia. The College serves two rural counties, Accomack and Northampton, on the Eastern Shore of Virginia. For more information, see our website at es.vccs.eduIf you value People, Diversity and Participatory-teaching, we’d like to hear from you.


Full time position to promote enrollment in ESCC programs which improve outreach to individuals who may require financial assistance, and academic and personal support to achieve their educational and / or career goals in support of local Workforce Investment Board initiatives. Incumbent will work in partnership with other agencies within the One-Stop System and local school divisions served by the WIOA youth program. Begins 7/25/2017, or as soon as agreed upon.


Duties include, but are not limited to:

  • Provide individual support to assist participants in overcoming barriers to reach their educational and employment goals.
  • Partner with local businesses to create short-term subsidized work experiences for participants.
  • Monitor participant program progress with frequent contact to ensure successful employment and training outcomes.
  • Prepare and lead employment workshops and /or individual career counseling, to help participants over their barriers to employment.


Minimum salary of $33,598 with comprehensive State benefits package. This position is Grant Funded and continuance is based on sufficient funding.

Required Qualifications

Bachelor’s Degree in human services, social services, or related field with several years’ experience working in case management. Must be sensitive and responsive to cultural differences among applicants, participants, training providers, and community members.

Preferred Qualifications

Knowledge of laws, rules and regulations governing eligibility and determination of training programs and related case management. Strong written and oral communication skills. Skilled at interviewing, information gathering and employment counseling techniques. Skilled in establishing and maintaining effective working relationships with applicants, participants, employees, other agencies, and the community. Effective problem solving skills. Proficient with Microsoft Office and personal computers. Strong presentation and facilitation skills.

Application Process

Completed and signed State application form (available at http://es.vccs.edu/about/employment-opportunities); cover letter explaining the match between a candidate’s background and requirements for position; and resume. Position will remain open until filled, but the initial screening of applications will begin on 7/6/17. Position is subject to a background check and employment verification through E-Verify. Applicants desiring special services or accommodations should contact the Human Resources Manager at least five days prior to the initial screening.

Send application to:

Michael Driscoll, HR Manager

Eastern Shore Community College

29300 Lankford Highway, Melfa, VA 23410




Eastern Shore Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. Inquiries related to the college’s nondiscrimination policy should be directed to Michael Driscoll, Human Resources Manager, 29300 Lankford Hwy., Melfa, VA 23410, 757-789-1754 (V/TDD Telephone 757-789-1738).