Computer Lab Assistant

Part-time Computer Operations Technician I Role Code 39011

Description

Eastern Shore Community College is a two-year public institution of higher education and the smallest of the 23 community colleges in Virginia. The College serves two rural counties, Accomack and Northampton, on the Eastern Shore of Virginia. For more information, see our website at es.vccs.eduIf you value People, Diversity and Participatory-teaching, we’d like to hear from you.

 

Reporting to the IT Department’s Information and Technology Specialist I, the Computer Lab Assistant will provide support to the IT Department with the operation, monitoring, and control of all computer labs on campus. The position is responsible for maintaining the equipment, and related software, and provide assistance to faculty, staff and students. This position will also provide limited support to the IT equipment in the Learning Resource Center (LRC). This support includes but not limited to software and browser updates; installs of new versions of software, as well as the installation of patches on a regular basis. This part-time hourly staff position begins 7/25/17, or as soon as agreed upon, at an hourly rate of $12.01 with no benefits. Hours are flexible up to 29 hours per week.

Responsibilities

Duties include but are not limited to:

  • Assist students with login and other computer issues.
  • Assist instructors with lecture podium problems.
  • Assist with new computer set ups and removals in the labs.
  • Provide updates to equipment in the LRC on regular basis, including maintenance to IT equipment (laptops, iPads, etc.) loaned to students, staff, and faculty.

Required Qualifications

High School Diploma or equivalent. Knowledge of Microsoft Office software. Proficient understanding of network configurations. Strong organizational skills. Proficient with Microsoft Office and internet navigation.

Preferred Qualifications

Associates Degree with hands-on working knowledge of multiple computer environments. Excellent customer service and interpersonal skills. Excellent written and oral communication skills for both technical and non-technical personnel and students.

Application Process

Submit completed and signed State application form (available at http://es.vccs.edu/about/employment-opportunities); cover letter explaining the match between a candidate’s background and requirements for position; and resume (optional). Position will remain open until filled, but initial screening of applications will begin on 7/6/17. Position is subject to a background check and employment verification through E-Verify. Applicants desiring special services or accommodations should contact the Human Resources office at least five days prior to the application deadline.

Send all inquiries to:

Michael Driscoll, Human Resources Manager

Eastern Shore Community College

29300 Lankford Highway

Melfa, VA 23410

 

 

 

Eastern Shore Community College (or ESCC) does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Janet Justis, Dean of Learning Resources, 29300 Lankford Hwy., Melfa, VA 23410; Phone 757.789.1723 (V/TDD Phone 757.789.1738)